Portal features
Reporting & dashboards
One signed-in dashboard rolls up every site — next collection, live orders, knives in the workshop, and invoices waiting on finance — so ops, head office, and finance read the same picture.
More portal features
Explore the rest of the portal
Each card opens a focused walk-through of one area of the same signed-in workspace.
The overview dashboard
The signed-in customer portal opens with a snapshot built for busy kitchens: your next scheduled collection, orders still in progress, and invoices that need attention. Quick links jump straight into the full lists.
Hello, Alex
Sample Kitchen Ltd — collections, orders, and invoices in one place.
Wed 14 May · AM window
Manchester — prep kitchen
Confirmed- #1042In sharpening
- #1038Returned
One invoice awaiting payment · totals in GBP
Cross-site operational visibility
Where the deep-dive pages above show one feature at a time, the dashboard is where it all comes together — useful for head office, area managers, and rotation chefs who need a quick state-of-the-group.
- Bookings rollup — every confirmed visit across sites with dates and time windows, so a single screen shows who is being collected next.
- Live orders — workshop status across the group, instead of chasing one site at a time.
- Knives at a glance — totals tracked vs in the workshop right now, filterable by site.
Subscription & allowance reporting
On a rolling programme, your plan tile summarises included visits and knife allowance for the current billing period — so ops and finance see the same usage story before overage is invoiced. Pay-as-you-go kitchens get the same portal for bookings and invoices; allowance tiles only appear when they apply.
Your plan
Allowances update as collections complete.
Collection visits
2 / 4 included
This billing period
Knives (allowance)
28 / 40 included
Tracked in your portal
Programme kitchens see plain-language usage here; pay-as-you-go accounts may show a lighter summary.
Finance-friendly lists
Invoice rows with clear statuses make it simple to match payments and chase anything outstanding. Combined with subscription usage on your plan, finance gets allowance and overage context without a separate reporting tool.
Administrative analytics inside our internal ops console are separate from this portal; what your team sees is scoped to your organisation and the users you invite.
Multi-site & consolidated billing
Named locations and consolidated billing are part of how we set up trade accounts. During onboarding we agree who gets portal access and how invoices are addressed — then everyone works from the same dashboards.