Portal features
Invoicing & finance
Consolidated invoices, clear payment statuses, and downloadable VAT receipts — set up to match how your finance team already works.
More portal features
Explore the rest of the portal
Each card opens a focused walk-through of one area of the same signed-in workspace.
Everything finance needs, in one tab
The invoices view in your customer portal lists every bill we've raised, with status, total, due date, and the site or programme line it relates to. Finance can filter to open or paid, drill into a row, and download the VAT-ready PDF — all from the same screen.
Invoices
2 awaiting payment · totals in GBP
| Invoice | Site / billing line | Total | Status | Note |
|---|---|---|---|---|
| INV-2451 | Group · April activity | £842.40 | Awaiting payment | Due 18 May |
| INV-2438 | Manchester — prep | £186.00 | Overdue | 5 days overdue |
| INV-2421 | Leeds — bistro | £312.00 | Paid | Paid 02 May |
| INV-2407 | Subscription · May | £480.00 | Scheduled | Auto-charge 20 May |
VAT-ready PDFs download from the same row — no more digging through inbox attachments.
Card payments are handled by Stripe; bank transfer and consolidated terms agreed during onboarding.
Per-site or consolidated — your choice
- Per-site invoices when individual kitchens hold their own cost centre.
- Consolidated group invoices when head office wants one document covering the whole month, with site-level breakdown inside.
- Subscription & overage appear as their own lines — included visits in plain English, then anything beyond your allowance for that period.
We agree the model during onboarding — see trade accounts for how that works.
Statuses you can act on
- Awaiting payment — issued, not yet paid; still within terms.
- Overdue — past due date; highlighted so finance can act, not so we can chase you in five places.
- Scheduled — subscription auto-charges that will run on a future date.
- Paid — closed with a payment date and method on the record.
Pay how it suits you
Card payments are handled by Stripe — finance teams can pay directly from the invoice page, and we never see card details. For agreed terms, bank transfer details are on the PDF and we reconcile against the invoice automatically.
If your group needs net-30 or net-60, that's agreed in writing during onboarding, not invented invoice-by-invoice.
What this replaces
For most kitchens we onboard, invoices were a monthly PDF buried in an inbox attachment — sometimes addressed to a chef who has since moved on. The portal puts every invoice next to the order, collection, and blade list it relates to — so any line item can be traced back to what was actually done, in seconds.
Jump to those linked areas using the feature cards at the top of the page.